Shipping policy
Shipping Policy
All orders are processed within 1 to 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping (US orders under $75): Flat rate or calculated carrier rate applies (typically 3–7 business days).
- Complimentary Shipping: We offer free standard shipping on all US orders over $75.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Jaza Beauty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Jaza Beauty is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you have any questions about our shipping practices or your order status, please reach out to us at Jaza
Standard Shipping | [3–7] business days | [$X.XX or Free over $X] |
| Expedited Shipping | [2–3] business days | [$X.XX] |
*Order tracking*
Once your order ships, you'll receive a confirmation email with a tracking number.
*International shipping*
[We currently ship within the U.S. only.] (edit if you ship internationally, and note customers are responsible for customs/duties)
*Shipping delays*
Jaza Beauty is not responsible for delays caused by the carrier, weather, customs, or other events outside our control.
*Incorrect address*
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address.
*Lost or damaged packages*
If your order arrives damaged or is lost in transit, contact us at [support email] within [7] days of the delivery date (or expected delivery date) so we can help resolve it.